Welcome to the Artscapy Marketplace (the “Marketplace”). These Sellers Terms and Conditions of Sale
("Terms") are an agreement between you, a collector looking to sell artwork on our Marketplace ("you",
"your" or the “Seller”) and Artscapy ("Artscapy" or "we" or "our" or "us") that governs your access to
and use of our Marketplace, products, and services (collectively, "Services") for the purpose of selling
artwork. By accessing or using our Services in any way, you agree to these Terms. If you do not agree to
these Terms, you are not permitted to access or use our Services. Please read these Terms carefully, and
feel free to contact us if you have any questions.
Artscapy Marketplace for you, the Seller of artwork, and prevail over any other agreement,
documentation or communication whatsoever between us and can only be varied if agreed between us in
collection and use of your information.
If you are using the Services on behalf of a company, organization or other legal entity, you
represent and warrant that you are authorised to bind that entity to these Terms, in which case the
terms “you” and “your” in these Terms will refer to that entity. In these Terms, “on the Services”
means on the Artscapy website and/or (as applicable) on any Artscapy application that you may use.
From time to time we may change these Terms and it is your responsibility to check the Terms, which
apply as at the time of your order.
Acceptance of Sellers and Artwork
Any artwork which you wish to offer for sale is submitted to us subject to our approval.
We reserve the right to accept, decline or remove any Seller, artwork, or any application made to us
You must be aged 18 or over to sell artwork on the Marketplace.
Artscapy currently does not permit Artists to sell their own artworks directly to users and members of Artscapy. Artists may sell their artworks through their representation, either Gallery or Studio.
Artwork is offered for sale on the basis that:
(a) You confirm you are legally able to comply with these terms and conditions and sell such
artwork, and that artwork does not breach any copyright, intellectual property rights or the
rights of any third party, whatsoever in nature, and the artwork or sale are not contrary to
(b) Where applicable, you are legally required to supply a Certificate of Authenticity for
each piece of artwork you offer for sale on or via the Website and agree to include it with
(c) You are solely responsible for any artwork that you provide and/or sell and that we have
no liability in this regard to any user buying artwork from you or any other party.
(d) You operate a business, which is registered in the same country as your business address
and comply with all the law and regulations which apply to that business.
(e) You understand that we operate an online Marketplace and as such are not a party to any
sale but merely facilitate sales on behalf of both Sellers and buyers, using the Website.
(f) You will ensure that anything you do will not incur any liability for us and you will
not cause us to breach any law, statute or regulation and will, in any event, completely
indemnify us against any claim or action whatsoever including, but not limited to, any
losses or expenses incurred whatsoever, resulting from your breach of these Terms.
Whilst our Buyers Terms and Conditions of Sale clarify that buyers are ultimately responsible for
any additional charges, including any taxes and duties which may be payable, you agree to take any
available steps which minimise those additional charges and duties, provided always that you comply
with the law which applies to the individual buyer and their order. This will include, as applicable
to your business and the individual buyer and their order:
(a) Holding valid and current registration, required in country that your business is based
and for the buyer’s final delivery address, to enable you to complete and deliver the
buyer’s order. For example, Economic Operator Registration and Identification (EORI) number.
(b) Registering for and using any applicable schemes which reduce any VAT and/ or customs or
other duties payable.
(c) Properly and fully completing relevant processes and/or documents (whether online or
otherwise) to reasonably reduce or Zero-rate VAT or assisting a buyer to reclaim any VAT
which they have already paid.
(d) Properly and fully completing relevant customs forms and declarations and any other
relevant processes and/or documents (whether online or otherwise).
For the purposes of AML monitoring, Artscapy will monitor and surveil the artwork pricing that is proposed by sellers. Artscapy reserves the discretion to assess the pricing against other market indications of value, including but not limited to, auction results and other known sales records of similar artworks. Should pricing deviate by more than 20% either above or below the assessed market value, Artscapy may flag the pricing as a potential warning for suspicious behaviour under our AML monitoring work.
Artwork must not be offered for sale anywhere else at a price lower than the sale price agreed by
you and displayed on the Website – by this we mean the price you set, excluding any discounts. For
the avoidance of any doubt, where you offer the same artwork for sale with other websites, we accept
that those websites may from time to time make offers (such as a discount for new buyers) which may
mean that the price of your artwork with those discounts is lower than the sale price on our
You must provide what we deem to be adequate information about you, your business, necessary
financial information and the artwork.
You must provide clear images of the artwork. This must include at least one clear front shot, one
side shot and a close up of the Artist signature. These must be cropped with no surrounding
You understand that you are ultimately solely responsible in relation to all sales and transactions
carried out on or as a result of the Website and that you must:
(a) Acknowledge receipt of any communications, including any order from us, within 1 working
(b) Fulfil and dispatch any orders and/or provide any services as agreed with the buyer;
(c) You agree to make a Commission payment for our intermediation services which will be
deducted by us automatically from payments made for orders.
You are not registered for VAT or any other applicable government taxes unless you notify us
otherwise by email to firstname.lastname@example.org. We will require you to supply evidence of applicable VAT or
other status together with any relevant number/unique identifier. It is also your responsibility to
ensure that such records are kept up to date so that, for example, VAT is not charged should you
de-register for VAT.
Unless these Terms specifically state otherwise, all communication from us or any buyer should be
via the Marketplace messaging function available on the Website via your dashboard.
You must not communicate directly with buyers or prospective buyers other than responding to
communication on the Website, to despatch artwork or as we otherwise direct and agree in writing.
This includes not placing any advertising and/or promotional information in with packages when you
send artwork to buyers.
Otherwise, you will assist with and provide full customer services to all buyers and deal with
consumer cancellations, complaints, returns and any other issues which may occur with any sale of
artwork or through our Website, taking into account any legislation and within our terms and
conditions and policies and any legal rights which an individual buyer may be entitled to rely on,
for example, cancellation rights.
All images and information which you supply to us must be accurate and up to date and in the format
We reserve the right to edit any artwork/information supplied without notification.
(b) When any artwork is no longer available for sale; and
(c) Any periods when you will be unable to fulfil your obligations to supply.
When you provide us with images and/or information about artwork, the original ownership rights
remain. You do specifically agree that we have a non-exclusive, worldwide, and payment and
royalty-free sub-licensable licence for the whole of any period to display the images and/or
information and to edit, modify, adapt, translate, exhibit, publish, transmit, participate in the
transfer of, reproduce, create derivative works from, distribute, perform, display, and otherwise
use your images and/or information or any part thereof as necessary, solely for the purposes of
displaying artwork, providing you with services and operating the Website. Unless otherwise agreed
in writing, this licence will be terminated when the images and/or information is entirely deleted
from the Website.
Although you retain ownership of any images of artwork which you upload or provide to us, you
specifically provide your express permission to us and any users of the Services to use those images
of artwork on social media for promotional purposes, for example, to share an image which they like
on Facebook and Twitter.
We may ask you to assist with marketing your artwork and the website. For example we may ask you to
write a blog or provide professional advice.
You will ensure that your obligations under these Terms shall be placed in priority to any other
obligations and will be carried out in a professional manner with reasonable care and skill.
You understand that this is not an exclusive agreement and that you are not entitled to any rights
or benefits whatsoever that employees may have and that at all times you will keep us indemnified
against all actions, claims, demands, assessments, liability, costs and expenses arising in respect
of any allegation of employment.
You are responsible for any registration, completion of any forms and documentation and the payment
of any tax and national insurance contributions and any similar Government or properly imposed
liabilities which may be payable as a result of any payments made to you by us or via or because of
the Website. You will provide evidence of self-employed status or limited company incorporation to
us as we may request from time to time.
Artscapy facilitates due diligence on assessing the authenticity of artworks for sale, but does not
assume liability for guaranteeing the authenticity of the artwork
Artwork sold on Artscapy, whether by individual or professional Sellers, are sold 'as-is', with the
condition descriptions as advertised by the Seller. Professional Sellers (galleries, auction houses,
dealers etc.) may have their separate conditions of sale and when agreeing to purchase artworks from
such sources, those conditions of sale shall apply.
Sellers upload information about their artwork and we rely on this together with any images they
upload. We make every effort to ensure that anything displayed on our Website, including any content
or any email or information sent to you, is displayed as accurately as possible in accordance with
the Seller’s upload but we cannot be responsible for variations. What you see (particularly in so
far as colours and shapes are concerned) depends on your monitor and settings and we cannot
guarantee that this will be accurate or to scale.
What art we present at Artscsapy: Our focus is on contemporary art of high quality, primarily from 2000 onward, with a limited selection of art and artworks from a time period preceding this. We focus on high-quality fine art made by renowned artists with reputable artistic track records, that can be verified as authentic. The artworks must be unique or limited editions.
Regardless of the time period of production, we do not feature open editions, offset lithographs, wearables, posters, toys, and other collectibles.
Artscapy utilises an online Marketplace, we bring together art institutions, galleries, museums,
auction houses, dealers and collectors who buy and sell unique artwork, using the Website, which is
owned and operated by us, Artscapy Limited.
All property in the Marketplace is offered for sale and sold directly from the Seller to the buyer,
and we are not a party to any sale.
We may facilitate communication between buyers and Sellers in connection with some property.
However, we are not the agent of any buyer and we are not the agent of any Seller for any purpose.
If you are using the Marketplace on behalf of a company, organization or other legal entity, you
represent and warrant that you are authorised to bind that entity to these Conditions, in which case
the terms “you” and “your” in these Conditions will refer to that entity.
At our discretion, we may review behaviour and messages where we believe Sellers have attempted to
circumvent the Marketplace for completing the sales transactions for the purpose of avoiding to pay
commission charges. Artscapy maintains the right to prevent users from sharing contact information
across the platform.
Customer Due Diligence and AML
As an Art Market Participant, Artscapy is obliged to perform Customer Due Diligence (CDD) and follows strict Anti Money Laundering (AML) regulations.
CDD applies to all Buyers who are about to execute a purchase transaction or a series of linked transactions on an artwork that amounts to 10,000 EUR or equal to other currencies.
Such Buyers will be prompted to complete an identity verification check through a third-party verification service appointed by us.
For more details on Buyers CDD, please see the Buyers Terms
Artscapy also is obliged to perform CDD for its business partners. This may include and not be limited to business or personal identity verification in order to obtain reasonable grounds for entering a business relationship with informed risk assessment.
We will verify your identity through documentary means and/or non-documentary means you provide to us upon entering into a business relationship with us. We reserve the right to use non-documentary means where necessary to verify your true identity. To verify the identity, we may ask you for a copy of the following information:
Proof of your identity. We are required to verify your identity. As evidence of your identity, we may ask for the following documentation, as applicable (without limitation): for natural persons, a copy of a valid identity document, such as a passport, driving license, or Government-issued National Identity Card), or if you are a company or other legal entity, proof of registration from the company registry of the jurisdiction in which the company is incorporated;
Proof of your address. We will need to verify where you reside. In support of that evaluation, and as an example, for natural persons we may request a copy of a utility bill (water, gas, electricity) or a copy of the 1st page of a bank statement showing your residence address, such documents being no older than three (3) months, and for non-natural persons, we may again request an extract of the applicable organisation register of the applicable jurisdiction or bank statement from your corporate bank account;
Proof of beneficial owners. With respect to any User that is a company or other form of organization with a separate legal personality or similar, we may request documentation that verifies the beneficial owners of your company or organization; and
Additional or other information. We reserve the right to request any further documents or additional information to allow us to carry out the necessary checks in satisfaction of our legal obligations including without limitation with respect to the prevention of money laundering and terrorist financing.
We will verify the verification result provided to us within a reasonable time. Where we find suspicious information that indicates possible money laundering, terrorist financing activity, or other suspicious activity, we will, in conjunction with our Nominated Officer, report that activity in accordance with applicable law.
Where we are not able to confirm with a reasonable degree of certainty your true identity and/or we are not satisfied that the account owner presents an acceptable level of risk to us, we will not enter into a business relationship based on our risk assessment approach.
Payment and Commissiony
Artscapy does not manage the transactions on the Marketplace, but rather connects buyers and Sellers
who in turn transact across their chosen payment method. Artscapy does not escrow the transaction
amounts during the period from sale to item receipt.
Transactions executed using PayPal (our recommended method), offers fraud protection through its
buyer and Seller protection. Artscapy does not assume liability or responsibility in the event of
When you use the Website to list artwork you agree to make a Commission payment for our services (as
a Marketplace tool) when you make a sale. Commission payments consist of a fixed and agreed fee for
each sale you make via the Website.
You will provide a sale price for each piece of artwork, taking into consideration the cost of
producing the work, your status, standard delivery/postage and packaging costs, payment provider
costs, currency exchange costs and any other factors you deem appropriate. All prices should be in
In consideration for the sale of artwork to a buyer, as a member of Artscapy, you agree that we will
deduct, based on your membership level at the time of sale, a percentage of the total sale price as
commission for using the Artscapy Marketplace. This includes any VAT which may be payable. Details
of membership levels can be found here.
Commission payments are in GBP as shown on our commission invoice to you. This includes payment
processing, admin, advertising and any VAT which may be due.
Our Commission payments will be deducted by us automatically and our invoices will be emailed to you
as payment is due.
Remedies for Non-Payment
If the buyer for any reason cancels or otherwise fails to pay the Total Purchase Price with respect
to any property by the Payment Deadline of 7 calendar days,, the sales order will expire and the
property will return to the marketplace as available for sale.
In the event that the Buyer does not pay within 7 days and does not notify you, you should inform us
at email@example.com so that we can take appropriate actions against the Buyer.
Artscapy does offer resolution support and will ban any fraudulent or disingenuous users brought to
our attention. Artscapy will also collaborate with relevant authorities to prevent and report
Unless agreed otherwise in writing in respect of any individual sale to a buyer, you agree to
organise standard delivery to the buyer no later than 7 days from the date of the paymentn. You must
inform buyers immediately should there be any delay in delivery.
Any contract regarding delivery is between you and the carrier you use for delivery. You are
responsible for rectifying any delivery problems such as damage and non-receipt. We will not be
liable nor compensate for any loss or damaged artwork.
Unless otherwise agreed in writing, all artwork sent must be fully insured against damages and
require a signature upon delivery.
All artwork must be packaged to a professional standard, be fully labelled, clear and concise and
contain your invoice/receipt and the certificate of authenticity.
Failure to comply may result in instant removal of your artwork and termination of our agreement.
Problems with Sales, Damages, Returns and Refunds
Any artwork damaged during transit must be collected by you/your carrier at your own expense.
Furthermore, it is your responsibility to make a claim with the carrier for or any dispute or
You must offer the buyer a repair, replacement or full refund or and you will not receive any
payment of the percentage of the sale price due to you unless the artwork is replaced to the buyer’s
Unless we agree otherwise, if the buyer returns artwork for any reason other than it is faulty or
damaged, then it is returned at their own expense.
Where a buyer has a problem with their order (including regarding payment and VAT any other taxes or
duties payable), makes a complaint or requests a refund then you agree to work with them to resolve
this, taking into account any legislation and within our terms and conditions and policies.
Where you do not or cannot resolve an issue to the buyer’s satisfaction within 7 days of their first
contact with you and they contact us for assistance/resolution then you understand and agree that
any final decision rests entirely with us and is at our own discretion.
You agree to tell us by email to firstname.lastname@example.org within 3 days of receipt/decision:
(a) Of any complaint or refund request made by any buyer;
(b) Of your decision as to resolving any buyer’s complaint or refund request and whether the
buyer has accepted your resolution; and
(c) When you agree to make a refund (in full or part) to a buyer and, where relevant,
provide confirmation and evidence if/when you make a refund to a buyer. Only payment amounts
made for artwork through our Website can be refunded.
You understand and agree that refunds made to buyers are entirely your responsibility and that you
are ultimately responsible for making any refund.
If you agree to make a refund (full or part) to a buyer then you must notify us within 2 working
days of advising the buyer that you intend to affect a refund, providing details of the amount to be
refunded taking into account any reimbursed postage/shipping and any additional charges paid for by
the buyer in returning goods to you. This will enable us to help you to comply with the relevant
buyer’s statutory rights.
Refunds are made to buyers using the same method of payment which they used when paying for their
Artscapy does offer resolution support and will ban any fraudulent or disingenuous users brought to
our attention. Artscapy will also collaborate with relevant authorities to prevent and report
Limitations of Liability
injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your
liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your
liabilities in any way that is not permitted under applicable law.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable
To the maximum extent permitted by law, Artscapy accepts no liability for any of the following:
(a) Any business losses, such as loss of profits, income, revenue, anticipated savings,
business, contracts, goodwill or commercial opportunities;
(b) Loss or corruption of any data, database or software; or
(c) Any special, indirect or consequential loss or damage.
You specifically agree to completely indemnify us against all claims, liability, damages, losses,
costs and expenses, including any legal fees, known and unknown, arising from or in any way
provided or submitted, posted or transmitted through the Website.
We reserve the right to modify, amend or change these Terms at any time (a “Change”). If we do this
then the Changes will be posted on this page and we will indicate the effective date of the updates
at the bottom of the Terms. In certain circumstances, we may send an email to you notifying you of
any Change. You should regularly check this page to take notice of any Changes.
If you do not accept any Change to the Terms, you should stop using Artscapy immediately. Your
continued use of Artscapy following any Change constitutes your acceptance of the Change and you
will be legally bound by the new updated Terms.
If, for any reason, any of the Terms are declared to be illegal, invalid or otherwise unenforceable
by a court of a competent jurisdiction, then to the extent that term is illegal, invalid or
unenforceable, it shall be severed and deleted from the Terms and the remainder of the Terms shall
survive, remain in full force and effect and continue to be binding and enforceable.
written agreements that you may enter into with us regarding our Services, constitutes the entire
agreement and understanding between us and you in relation to your use of Artscapy and supersedes
all previous agreements, representations and arrangements between us (either oral or written).
Nothing in this clause shall limit or exclude any liability for fraudulent misrepresentation.
No failure or delay by us in exercising any right, power or privilege under the Terms shall operate
as a waiver of such right or acceptance of any variation of the Terms and nor shall any single or
partial exercise by either party of any right, power or privilege preclude any further exercise of
that right or the exercise of any other right, power or privilege.
Nothing in these Terms shall confer or purport to confer on any other third party, any benefit or
the right to enforce any term of the Terms and the Contracts (Rights of Third Parties) Act 1999
shall not apply to these Terms.