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Works are available both from collectors and galleries on Artscapy.

Please look for the ‘Buy Now’ or ‘Make an offer’ right next to every artwork listed in our marketplace. If you cannot see these options the artwork is no longer available and ,therefore, marked as sold.

Artscapy is dedicated to being the most secure and trustworthy marketplace for buying and selling art.

Even though we conduct our due diligence and KYC/B process, collectors have the right to ask the seller/galleries for any additional documentation related to provenance, condition, authenticity etc. For more information regarding the due diligence process please visit our ‘How to Sell on Artscapy’ section.

Artscapy is committed to bringing transparency to the artworld. Therefore, you can always find the price at the right of the artwork.

If you wish to negotiate the price you can select ‘make an offer’ located to the right of the image of the artwork. If you cannot see this option the seller is not accepting offers, and is asking the full listed price.

The fees included in an artwork’s price depend on the seller’s listing method.

  • VAT: Applicable local sales tax will be automatically added to your order upon checkout. Please note that we do not facilitate reclamation of VAT.

  • Shipping Fee: The seller is responsible for providing a quote for shipping and they might also be able to assist with framing, restoring etc.

  • Import taxes: If the artwork is shipped internationally you may also be responsible for any import and custom charges if applicable.

You can select ‘enquire’ right below the seller’s photograph, and request information directly from the seller.

Please click the ‘make offer’ right next to the image of the artwork. You can submit your offer to the seller and he can either accept or reject your offer.

A good place to start negotiating the asking price, is offering no more that 10% below the asking price. In that way, your offer has a good chance of getting accepted by the seller.

Please note that the seller has 72 hours to respond to a submitted offer. Once the offer expires, it is automatically canceled.

If your offer is rejected or the seller has sent you a counter offer, you can respond by submitting an additional offer.

In the case of responding to a counter offer it is advisable to split the difference between your offer and the seller’s most recent offer.

After your offer has been accepted or you have used the ‘buy now’ option, you will be prompted to a checkout flow. The payment is due immediately with a maximum timeline of 7 days. In the case of a bank transfer, the payment timeframe can be agreed otherwise

between the buyer and the seller.Once the payment has been settled, the seller will have to prepare the item for shipping within 7 days. If the seller is not able

to ship within the timeline, this must be noted in their account during account setup. Once the work is shipped, you will receive an email from our team with tracking information so that you follow along. You can then enter the provided tracking number into the corresponding shipping company's website to track your order. For any further questions regarding the shipping of your artwork, please contact either the seller directly or the shipping company.

At the moment, we offer the option of transacting securely through Stripe.

The seller is responsible for providing a quote and lead time for the shipment of your purchase. Please bear in mind that a quote for shipping is estimated upon your location, size of work and packing requirements. Please ask the seller for tracking information, insurance for all shipments and any customs fees if

applicable, to avoid surprises.You can contact the seller directly by selecting ‘enquire’ right below the thumbnail of the seller displayed in the listing.

In order to list an artwork, you will first need to follow the steps below:

  • Set up your payment methods (Bank Transfer, Stripe, PayPal).

  • Complete your account setup. Please provide your address details and the VAT percentages that will be applied to every sale according to the region and the type of buyer.

  • Add the artwork to your inventory list. As soon as the artwork is part of your inventory, please select ‘sell’ to add your artwork to our marketplace. You have the option to sell your artwork at a fixed price or within a range and accept offers instead.

Please note that the seller has 72 hours to respond to a submitted offer. Once the offer expires, it is automatically canceled.

If a buyer decides to proceed with purchasing your artwork, you will be notified by email. The payment is due immediately with a maximum timeline of 7 days. In the case of a bank transfer, the payment timeframe can be agreed otherwise between the buyer and the seller.

Once the payment has been settled, please mark the item as ‘paid’. You will then have to prepare the item for shipping within 7 days. If you are not able to ship within the timeline, this must be noted in your account during account setup. Once the work is shipped, please mark the artwork as ‘shipped’ and provide the seller with the tracking information through our platform. The buyer will then receive an email from our team with tracking information so that he/she can follow the order.

Your 'Dashboard' is the control panel of your account- you can track every activity that is linked to your account with us.

  • Checking your offers: You can check the latest offers for your artworks on sale, by consulting the 'Latest Offers' section of your dashboard. Each offer can be approved or rejected individually.

  • Checking the status of your listing: Please consult the 'On sale' section in your dashboard. The status of your sale can be found under the 'listing status' column.

  • Checking your transactions: In order to have an overview of your transactions in Artscapy, please visit the 'transactions' section in your dashboard. Your activity is organised in three categories- 'buying', 'selling', and 'fees'.

At the moment all of our artworks are listen in GBP. We are currently working on introducing the EURO and USD to our available currencies.

At the moment all of our artworks are listen in GBP. We are currently working on introducing the EURO and USD to our available currencies.

Our return policy depends upon the following factors:

  • Purchase from a gallery/organization: Please make sure to ask their gallery about their return policy before buying. In the case that you would like to return your purchase, this will be subject to their terms and conditions.

  • Purchase from a private collector: In case you would like to return an artworks or the artwork has arrived significantly damaged or different to what described, please contact us at info@artscapy.com. We will mediate on an ad hoc basis and work to resolve the issue.

The fees included in an artwork’s price depend on the seller’s listing method.

  • VAT: Applicable local sales tax will be automatically added to your order upon checkout. Please note that we do not facilitate reclamation of VAT.

  • Shipping Fee: The seller is responsible for providing a quote for shipping and they might also be able to assist with framing, restoring etc.

  • Import taxes: If the artwork is shipped internationally you may also be responsible for any import and custom charges if applicable.

The approval process is a manual check conducted by a member of the Artscapy Team. Each artwork has to be accompanied with sufficient documentation and high resolution images.

Our team will review your listing application, and either approve it or come back with comments and corrections regarding the listing. Please allow us min. 72 hours to respond to your listing.

Please find below the main points that we focus on:

  • Documentation: A certificate of authenticity, invoice or provenance letter will allow buyers to confidently invest in your artwork for sale.

  • Documented provenance: It is advantageous to provide a record of ownership to support the authenticity of your artwork.

  • Condition Report or High resolution images (front, back, signature): These documents will allow us to accurately inform the buyer of the condition of the artwork on sale.

  • The price you are looking for: Our specialists will review the asking price, and determine whether it is complying with the current market or not. We are not currently able to suggest an estimate or provide other information.

  • Established Artists: Please note that we are able to accommodate works by artists with established demand in the market. Unfortunately, we cannot currently promote the work of emerging artists. However, artists are more than welcome to use our collection management system, to organize their work. Please allow us min. 72 hours to review your submissions. Our team will approve, reject or request additional information from you to come to a conclusion.

We are currently approving artworks for sale based on three documents. You will need to upload one of them, instead of all three. Please find the documents below:

  • Timestamp: a photograph of the artwork together with a note on which you write today's date.

  • Storage information: storage ID, written confirmations of the storage, other storage information

  • Right to sell documentation

You will need to submit:

  • The back of the artwork if it is unframed

  • The signature of the artist

  • The edition details

It is advisable to upload multiple high resolution images, as they will best reflect the condition of your artwork while both attracting more buyers and allowing them to make informed decisions.

Helpful tips for taking images:

  • Center at a straight angle and fill the frame.

  • Take a picture with plenty of lighting. When natural light is not available, you can perhaps use a ring light to enhance the colors of your photograph. Please note that it is not advisable to capture a picture with your flash activated.

  • Take images of any possible faults in your work e.g dents, blemishes.

  • Do not exclude details such as signatures, edition numbers or any other additional information such as labels etc.

  • Choose a plain uncluttered background. In that way, the viewer will focus on your artwork.

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